Requires the unique management token for that experience. Existing status determines which actions remain available.

Steps

  1. Use the secure management link returned for an event/cinema registration, wellness appointment or chauffeur quote. Verify the property, reference, date/service/vehicle and total.

  2. Choose Pay securely when payment is available and required, complete provider checkout and return to inspect the authoritative payment/status result.

  3. For event/cinema admission, open Your tickets after payment is confirmed. Present the relevant ticket’s QR at entry; a missing QR while payment is pending is not a valid admission ticket.

  4. For an eligible registration/wellness cancellation, choose Cancel and check Cancellation recorded. Follow the published cancellation/refund policy; the message does not prove a refund payout.

  5. If the link/token is unavailable or an action is no longer permitted, contact the property with the reference. Chauffeur management does not expose the same cancellation action as event/wellness bookings.