How can we help you?

Choose the right contact for your question so it reaches the team who can help.

For hotel teams

Contact Staycore support for help with your account, property setup, or day-to-day work in Staycore.

Include your property name, the task you are working on, and what happened. A screenshot can help explain the issue.

Keep passwords, payment-card details, and guest identity documents out of your message.

Your property can help with booking changes, refunds, arrival arrangements, room access, and services during your stay.

Use the contact details in your booking confirmation or the messaging option in your guest app.