Record the payment received and complete table service while your prepared device is offline.

Steps

  1. Open the active table and review all ordered items and its outstanding balance.
  2. Record the full balance using Cash, POS, or Bank transfer for the payment actually received. Check the amount and currency.
  3. For an order with no amount due, choose Finalize zero balance before closing. This records settlement without creating a cash payment.
  4. Confirm there are no unsent items or financial conflicts, then close the table through its normal service controls.
  5. Keep the app available and reconnect. Check payment, close, cleaning, and subsequent seating updates have synchronised.

Room charges, online payment authorisation, and refunds require an internet connection. If a payment’s verification is pending, review the existing payment after reconnecting before collecting again.