The table QR opens the property's WhatsApp chat when QR signup and its sender are ready. The guest does not type a phone number into a browser form. Opening WhatsApp alone neither shares a contact with Staycore nor grants marketing permission.

Steps

  1. Scan the existing table QR code. WhatsApp opens with a prepared MENU request for that QR. Tap Send without removing its reference. If the app does not open, choose Open WhatsApp on the handoff page. Choose View menu only there to browse directly without submitting a phone number or opening a conversation.

  2. In WhatsApp, read the property's welcome message, consent notice and Privacy notice link. Staycore receives the guest's sender identity from their message. If WhatsApp hides the number, the response includes a direct menu link and an optional contact-sharing control. To sign up for updates, share your own contact and then confirm the new notice. Sharing a contact alone is not marketing consent.

  3. Choose Menu + updates to explicitly permit offers, visit follow-ups and review requests from this property, including its restaurants and lounges. Choose Menu only in the chat to receive the menu without adding marketing permission. Either choice returns the table's menu link. The inbound conversation remains visible to property staff even with Menu only; that choice does not withdraw previously granted permission.

  4. Open the returned menu link and browse or order using the existing controls. The link bypasses the WhatsApp handoff so it does not send the guest around a loop. A WhatsApp menu request opens the 24-hour reply window, but it does not place an order, grant account access or enrol the guest in loyalty. Follow-ups require recorded consent, an enabled journey and sending readiness.

  5. Reply STOP to withdraw proactive WhatsApp permission for the whole property. A previous STOP remains effective after a scan or menu request; rejoining requires a fresh explicit confirmation inside WhatsApp. Old buttons, another guest's button or an outdated notice cannot restore permission. If WhatsApp does not return the menu, return to the QR page and choose View menu only.

Consent evidence records the notice version, the property and QR source, and the WhatsApp prompt and reply. Repeat captures within 24 hours reuse the visit. The guest's number, customer profile and consent are never exposed by the public menu.