Steps
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Open Rooms (units for shortlets), filter the housekeeping route, and open the exact room's Open detail. Check its readiness and maintenance status.
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Add route notes and select Start cleaning. Complete the displayed Cleaning checklist, including every required item, and attach an inspection photo if needed.
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Select Submit clean after cleaning and check the refreshed status. A supervisor should choose Inspection passed only after performing the inspection.
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For a problem, select Block room or Block unit when appropriate. Escalate maintenance opens the issue title and description; Create blocking issue creates a high-severity issue that blocks revenue.
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For found property, choose Log lost and found, describe the item, and Log found item. Confirm the action completed before moving to the next room.