Coordinate your property’s TV service connection with your administrator and TV provider.

Steps

  1. Select the property and locate the affected record. Check its latest status and activity before requesting a change.
  2. Ask your property administrator or Staycore Support to arrange the change. Include the property, provider name, provider property reference, and room list.
  3. Review the proposed change with the administrator and confirm the exact records and scope. Share provider credentials only through the agreed secure setup channel. Review the guest-name display policy before enabling it.
  4. After the change, check the room mappings and confirm the intended content appears on the correct room TV.

Keep passwords, payment-card details, and private guest access links out of your support message.