Steps
-
Open F&B → Workspace → Orders. Set From, To and Outlet.
-
Review the sales summary, Sales by outlet and Best-selling items. If some data is unavailable, resolve the loading problem before relying on the affected figures.
-
Expand Sales and service details for sales before discounts, discounts, refunds, completed and cancelled orders, and available service measures. Expand Hourly sales for the day's trading pattern.
-
Expand Item costs and profit for recipe costs and profit estimates. Not recorded means cost information is missing; it does not mean the item had no cost.
-
Choose View orders for the full scope or a specific outlet to inspect contributing orders. Complete refunds or payment changes in the relevant transaction screen.
-
Use More options → Download data (JSON) when needed and check the exported property, outlet and dates.