Review registration, programme activity, member status, and financial results.
Steps
- Open Membership management → Reports for the selected property.
- Review Registration conversion, including inquiries and paid applications.
- Inspect Programme distribution, Loyalty tier distribution, and Current membership status.
- Review financial results separately for each currency, and compare them with payment history when investigating a figure.
- Check Property activity for registrations and benefit use across the included properties.
Apply the report’s displayed date and property scope when comparing results. Membership registration, payment, and benefit use describe different parts of the customer journey.