Requires permission to send TV content and an enabled studio with published content. Reporting access does not grant delivery authority.

Steps

  1. In TV Content Studio, choose Send to TV or Use template. Select a checked-in guest, one room, chosen rooms or all rooms and verify the property/recipient.

  2. Choose a published template and inspect its personalised preview. Resolve an unavailable recipient or No paired TV before treating it as deliverable; vacant rooms receive generic content.

  3. Choose Send immediately or Schedule for later. Scheduled delivery needs the hotel timezone. Review advanced duration, replay window and priority, then continue to the final review and confirm sending.

  4. For an announcement/promotion campaign, open Schedule → New schedule, choose Published content, type/name, property-local start/end, priority and room targeting, then save the schedule.

  5. Open Delivery, refresh and inspect Room and TV details. “Displayed” means the TV reported a foreground-visible frame for at least two seconds; it does not prove a guest watched it.

  6. Use Cancel delivery for an upcoming dispatch or Stop delivery for a current one when available, and inspect the updated state. Stopping delivery does not erase already displayed content or historical receipts.