Reading receipts require permission to acknowledge documentation; acknowledgement campaigns require permission to publish documentation.

Steps

  1. Open Documentation Hub → Acknowledgements. In My inbox, filter Pending, Overdue, Acknowledged or All and choose Read exact publication for an assigned item.

  2. Read the publication and confirm the receipt while online. The web app requires a connection to record acknowledgement, even if content was previously opened on the device.

  3. To assign reading as a publisher, choose New campaign, enter Campaign name, select an Active publication, choose Audience type and its identifier when needed, and set Due date and time.

  4. Create the campaign, then select it under Campaigns to inspect assignment progress and overdue receipts. If the publication is no longer active, refresh and choose the correct active publication before retrying.