Steps

  1. Open the F&B workspace and check the selected outlet. Choose New order, then select the available service mode, Kitchen or Bar, and guest name. Room service requires the exact eligible stay under Find room or guest.

  2. Use Search menu or category filters, select items, and configure quantity, required modifiers and Kitchen note. Choose Add to cart where options are shown.

  3. Open Cart and verify items, quantities, modifiers, notes and total; reduce a quantity to zero to remove a line before sending.

  4. For KOT-first service, choose Send KOT and verify the order on the service board. For an existing tab, use Save tab, then send the batch from Tabs.

  5. For a direct sale, Pay & Complete records cash for a counter order; room-service checkout uses charge-to-room for the selected eligible stay. Pay later requires the selected eligible pay-later account. Confirm the correct collection/credit arrangement before choosing the action and verify the resulting Order documents/payment status.