Steps

  1. Open Menu Management with menu-management access and identify the exact item or category. Deleting an item also requires permission to delete menu items. If the change is temporary, use its availability or active setting instead.

  2. For an item, choose its delete action and review Are you sure you want to delete this menu item? before confirming.

  3. For a category, choose Delete and review Are you sure you want to delete this category? This will also delete its subcategories and menu items. Items used by orders or other records cannot be deleted. Cancel if you need to keep any of those items; edit them and move them to a category outside the branch you intend to delete first.

  4. If the screen says an item or category contains items used by orders or other records and cannot be deleted, the deletion has not completed. Keep those records: edit each affected item, clear Available, then choose Update to stop selling it instead.

  5. After a successful deletion, verify the refreshed catalogue. Review QR design bindings and any website or marketplace catalogue that used the removed record, then republish the relevant catalogue/design if required.