Steps
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Open the channel's connection details from Distribution Hub. Review Connection status, Last sync, the last error and Mapping coverage.
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Use View channel events to inspect the relevant failure. For missing or stale structure, correct the room/rate setup and use Resync Structure, then repeat the applicable full sync.
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Open Channel Health to review Top Issues and parity drift. Use Resync structure for a structure problem or Fix now on the applicable parity-drift recovery, then verify fresh events and status.
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If Staycore explicitly reports Property deleted from Channex, use Recreate Property in the connection setup, then resynchronise rooms and rates and review mappings. Do not recreate a healthy property to work around an unrelated error.
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To stop live synchronisation intentionally, choose Disconnect for the channel and confirm its named prompt. Live sync remains stopped until the channel is reconnected; OTA commercial settings and payouts remain with the OTA.