Check saved offline work before retrying or discarding it. Keep the browser and property where you created the work open while you resolve the issue.

Steps

  1. Open Sync Health and check Local pending, Failed, and Conflicts. Review the record and error associated with each item.
  2. Reconnect and request sync. Choose Retry for a retryable item and check that it leaves the pending queue successfully.
  3. For a conflict, compare your local changes with the saved record. Use server discards the competing local change; Retry local attempts your local change again against the current record.
  4. Choose Discard only when you intend to abandon the unsynced change. Check the confirmation and remaining queue afterward.
  5. Open the affected booking, order, or task and confirm its final state before repeating the original action.

If the conflict cannot be resolved, contact your property administrator with the record reference and error message. Discarding unsynced work does not reverse a change already saved online.