Steps
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In Staycore Encoder, resolve Recovery required before another write. Review the named operation and physical card.
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If the app cannot check the prior operation, retry the status check. If it asks for a physical-outcome decision, choose Verified not written only after establishing that the card was not written.
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If a hotel-card write may have occurred without verified final access records, choose Write may have occurred — destroy card, complete the displayed confirmation, physically destroy that card, and only then confirm I destroyed the card when requested. This does not issue access.
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To cancel or report an existing credential lost, select the correct credential and use More actions → Cancel keycard or Report lost. Follow the specific cancellation/lost-card instructions shown.
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If a cancel card must be written and tapped on a lock, perform the physical tap on the intended lock and wait for its expected response. Only then choose Lock tap confirmed. Check the completed result before considering that flow finished.
Recovering a saved receipt does not automatically repeat the encoder write. A written cancel card still needs its required lock acknowledgement; recording a lost status alone does not prove physical blocking.