For hotel and shortlet bookings, correct the guest's details from the reservation:
Steps
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Select the correct property and open Front Desk → Bookings.
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Set From and To (checkout exclusive) to include the stay. Use Search reservations to find the guest, booking, contact or room, then open the matching reservation.
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Choose Edit reservation, then Guest details.
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Update First name, Last name, Email, Phone, Address, Date of birth or Special requests as needed. A date of birth cannot be in the future.
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Choose Save changes and wait for the Reservation saved message. Reset changes discards unsaved guest edits.
The editor requires permission to manage bookings or an administrator account. Cancelled and checked-out reservations are read-only. Guest details can be updated during an active stay; stay dates are locked after check-in. For shortlets, this editor updates guest details, while stay changes belong in the shortlet workspace.