Choose whether the property collects and analyses occupancy history. Guest room remote controls have their own setting.

Steps

  1. Connect to the internet, select the property and open Property Details → Policies & controls → Occupancy intelligence. Changing the setting requires permission to edit property details.
  2. Select or clear Enable occupancy intelligence, then choose Save occupancy intelligence.
  3. Verify Occupancy intelligence settings saved. and the saved setting. If saving fails, review the message and current value before trying again.
  4. When enabled, choose Open occupancy intelligence to reach Access Control → Occupancy Intelligence. Available views still depend on your role and the property's features.
  5. For history collection, also configure the provider connection and Collect occupancy history under Policies & controls → Guest room controls → Set up rooms and devices.

The property setting is off by default. Disabling it hides the Occupancy Intelligence tab and stops history collection and analysis; it does not change the separately configured guest room controls.