Steps

  1. Open Refunds & Receipts → Receipts.

  2. Use the receipt filters to find the correct receipt and select it.

  3. Review Receipt Detail, amount, linked bill/payment and any refund linkage. Check the receipt-readiness state before printing.

  4. Choose Print A4, Print Thermal 80mm or Print Thermal 58mm for the intended printer/paper.

  5. Check the print preview and complete the browser print or PDF-save dialog. If printing is disabled, resolve the displayed readiness problem first.