Steps
-
Open the exact corporate invoice from the group Invoices tab and inspect its current lines and balance.
-
Under AR adjustments, select Credit note or Debit note and enter Amount, Description and Reason.
-
Choose Issue AR note, then inspect the returned note number, type, amount and status.
-
Refresh the invoice and corporate ledger to verify the intended adjustment. A credit note adjusts receivables and is separate from an external refund payment.