Record a group invoice collection note or dispute

Steps

1. Open the group Invoices tab and select the exact invoice details.

2. Under Collections, enter Collection note and an optional follow-up date, then choose Add note. Verify the saved note and due follow-up.

3. For a supported dispute, enter its explanation in the collection note field before choosing Mark disputed. Inspect the updated dispute status.

4. After resolving the underlying issue, choose Resolve dispute and verify the result. A dispute decision alone does not collect payment or reduce the balance.