Release group holds or create a physical room block

Steps

1. To release the group's unused holds, open its bookings area and choose Release all blocks.

2. Read Release all group blocks now? and choose Release now only when all group holds should be released. Review the refreshed blocks and availability; this action is not a guest-reservation cancellation.

3. For a physical room that must be unavailable for maintenance or another dated reason, open Admin & System → Room Blocks with permission to manage property settings access and choose New block.

4. Enter Start date, End date and Reason (optional), select the affected rooms, then choose Create blocks. Check the displayed created-block count and date range.

5. To release physical room blocks, select the applicable rows and choose Remove with the displayed count, or use a row's remove action. Wait for Room blocks removed. Physical room blocks and group allotments are separate controls.