Reopen a close or record a post-close correction

Steps

1. In Day Close → Past day closes, find the exact outlet, date and version and choose View report.

2. For an eligible reopening, choose the row's More actions → Reopen day, enter Reason and choose Confirm reopening. Verify the new state. A newer locked run may prevent reopening.

3. For a correction to an approved locked run, choose More actions → Correct a closed day. Enter Order reference, Correct order total and Reason.

4. Choose Confirm correction and review the updated audit information. The correction is a separate controlled record; the original saved close and its exported figures remain unchanged.