Steps

  1. Open the group corporate invoice and inspect its balance and current Write-off status.

  2. Enter the proposed Amount and Write-off reason, then choose Request.

  3. An authorised approver reviews the pending request and chooses Approve write-off only after verifying the reason and amount.

  4. Refresh the write-off status, invoice balance and corporate ledger. A request awaiting approval does not establish that the balance has been written off.