Steps
-
Open the sign-in page for your organisation’s Ops workspace and enter your account's Email.
-
Choose Forgot password?. Wait for Reset code sent and check the destination shown.
-
Enter Reset code, New password and Confirm new password.
-
Choose Reset password. If the email has not arrived, use Resend code; use Back to sign in to leave the reset form.
-
Wait for Password reset complete. Sign in with your new password., then sign in with the new password and complete any authenticator challenge.
A password reset does not remove MFA. If you have lost the authenticator, ask an administrator to reset MFA for your account.