Steps

  1. While signed in, open Profile security.

  2. Under Authenticator app, check whether the status is Enabled or Not enabled. If it is not enabled, choose Set up MFA.

  3. Scan the displayed QR code with your authenticator app, or enter the displayed setup key in the app.

  4. Enter the current 6-digit code, then choose Verify and enable.

  5. Wait for the security status to refresh to Enabled. If the code is rejected, enter a current code and retry. If your session has expired, sign in again before continuing.

Self-service MFA removal is disabled. Ask an administrator for an MFA reset if your device is lost or replaced. Treat the setup key like a password.