Steps

  1. Open your organisation's Staycore Ops workspace and its Sign in page. Use the workspace link provided during onboarding or by your administrator.

  2. If Select property appears, choose the property you intend to work in. Check the selected property name.

  3. Enter your Email and Password, then choose Sign in to Staycore.

  4. If your temporary password requires replacement, enter and confirm the new password, then choose Set new password.

  5. If Set Up MFA appears, add the displayed QR code or setup key to your authenticator app. Enter its current six-digit code and choose Verify code. If MFA Required appears, use the authenticator already registered to your account.

  6. Wait for the workspace to open and check its property name before using operational screens. If an error is shown, correct it and retry; seeing a password or MFA form does not mean sign-in has completed.

If the sign-in callback displays Signing you in..., wait for the original workspace to open. If it reports a failed login, return to that workspace's sign-in page and start again. The callback is an automatic sign-in handoff, not a separate place to enter credentials.

If the signup handoff page says its handoff is missing, return to the workspace link from the signup page. If that handoff cannot complete, use the normal sign-in page with the admin password you created. Do not share passwords, reset codes or authenticator setup keys in chat.