Reopen the existing setup when card writing or door setup is interrupted.

Steps

  1. Use the original Windows account, Staycore account, and property. Keep the encoder connected and leave its saved recovery information in place.
  2. Open Commission locks, choose Refresh, expand Saved setups, and choose Open saved setup for the original job.
  3. Review the room list and Verified card receipts under Card receipts and recovery.
  4. Follow the recovery action shown for the interrupted registration or card. Keep the same card on the reader when readback is requested.
  5. Check the recovered receipt before creating another card draft. Continue the remaining door checks from that saved setup.
  6. If recovery cannot finish, contact Staycore Support with the property, setup reference, room, and displayed error.

Do not delete recovery information or start a replacement setup to bypass an uncertain card-write result.