Steps
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Open the group workspace Ledger tab and inspect the corporate ledger entries for the period and account under review.
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Open Reconciliation, choose Run checks and wait for the report to load; inspect summary values and each reported issue.
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Follow the issue back to its invoice, payment, adjustment or corporate control and correct it in that owning workflow with the required authority.
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Refresh the reconciliation result after the source action and verify the change. A loading error is not a clear report, and the reconciliation display itself does not post a correcting entry.