Steps

  1. Open Rules for the intended property and locate the task settings controls.

  2. Set the completed/cancelled task archive period between 1 and 365 days. This affects when closed work auto-archives; it does not complete open tasks.

  3. Set the blocked escalation period between 1 and 168 hours, then choose Save and wait for the refreshed values.

  4. Review task and escalation queues after the policy takes effect. A timer change is separate from an individual task’s approval, completion, resumption or cancellation.