Steps
-
Open Billing Desk → Folio Checkout Settlement and confirm all charges intended for settlement are finalized. Include personal F&B room charges even when the restaurant tab is complete or shows Charged to room: transferring the charge leaves its unpaid balance on the guest folio.
-
Enter Folio ID and the Exact outstanding folio amount.
-
Select payment method/provider, enter the provider reference and use a stable idempotency key for retries.
-
Choose Settle Folio, then verify the returned settled amount and generated receipts/payments.
-
Recheck the folio balance and continue the separate checkout workflow only after settlement is confirmed. Follow any remaining balance or clearance rejection; a room-charge acknowledgement or a closed restaurant table does not clear checkout.