For new reservations, a credit approval or transferred status alone does not permit checkout. The recorded transfer must cover the guest's liability; later charges still need settlement or an authorised credit.

Steps

  1. Open Billing Desk → Direct Bill Transfer and confirm the company has approved direct-billing terms.

  2. Enter the folio ID and select the company account. Check that its credit is enabled and it is not on hold.

  3. Enter the approval or collection note and preserve the request idempotency key for a retry.

  4. Choose Transfer to City Ledger and confirm the created receivable and transferred folio balance.

  5. Continue collection in Accounts Receivable. This transfer records credit owed by the company; it does not record a guest payment.