Validate a membership card and record a benefit

Check the membership at the point of service before applying a benefit.

Steps

1. Open Membership management → Validate.
2. Scan or paste the card’s QR credential, then choose Validate card.
3. Check the member, programme, validity, and Membership valid or Membership not valid result.
4. Review Benefits and privileges and select the benefit the member is using.
5. Choose Record privilege use when a staff-recorded benefit is redeemed. Check Benefit usage history afterward.
6. If a use was recorded by mistake, review the entry and choose Reverse recorded use when authorised.

Membership validation checks the current membership and the property’s participation. A saved screenshot of a card does not replace the current validation result.