Check the selected stay against current prices, restrictions and inventory without holding a room. You need an online connection, Rate Plans enabled and permission to view or manage PMS settings.

Steps

  1. Open Admin & System → Rates & Availability. Use Rate plans to select a plan or Needs attention to inspect missing prices, room associations, distribution setup or failed publication.
  2. Select Check a stay. Enter Stay room type, Arrival, Departure, Rooms / units and Sales channel, then choose Check availability.
  3. Read the result and each blocker. Inspect Nightly availability evidence to distinguish missing prices, stay rules and inventory shortages. For apartments and shortlets, the same room or unit must remain available for the whole stay.
  4. Follow the relevant configuration link to correct a problem. Physical blocks belong in Room Blocks; connections and mappings belong in Distribution Hub. Intentional closures can be valid operating choices.
  5. If available, choose Explain this blocker, Explain this plan or Review with Core AI for guidance in the selected property. Review proposed changes before approving any action.
  6. Run the check again after changing dates, quantity or settings. The result is a current check and does not reserve inventory.

Direct minimum stays apply across all occupied nights; direct departure closures apply to the final occupied night. Channel observations and provider acceptance do not establish live availability on every OTA. Missing channel evidence remains unknown, and stored rules marked configured but not effective do not take effect simply because they are displayed.