Steps

  1. Open Rooms & Service → Hotel Services, or F&B → F&B Services for the F&B service workspace. The Hotel Services feature is required; setup uses permission to configure services.

  2. In Hotel Services, choose Catalog → New service. In F&B Services, choose Service settings → Services → New service. Enter Name, Code, Category and Room type eligibility where applicable.

  3. Set Domain, Fulfillment, Assignment, Department, Pricing, Price amount, Currency and SLA minutes. Currency starts with the selected property’s currency; change it only when the service is priced in another currency. For scheduled paid services, configure the relevant rate basis, rates and deposit/cancellation/no-show percentages, and inspect the Pricing simulator.

  4. Review the guest-visibility, booking-flow, approval, payment, room-charge, task-creation and active checkboxes. Choose Create service, or Save changes when editing an existing service.

  5. For capacity-controlled services, open Resources or Venues. Enter Name, Code, type and Capacity, review active state and any venue pricing, then choose Save. Review the resulting catalogue, resource and venue rows before accepting bookings.