Steps

  1. In Back Office, choose More → Tips & Commissions → Add sharing rule and select the applicable outlet or All outlets.

  2. Enter Rule name, Role, Tip share % and Commission %, and review the service-charge option. Choose Save rule and verify the rule row.

  3. Select the reporting period and review the tip/commission summary. Choose Create payout for the intended scope.

  4. In Payouts, inspect the run and use Approve when it is ready for approval.

  5. After approval, use Finalize when the run is ready to be finalised, then check its resulting status and export CSV or PDF. Runs are tied to closed business dates; resolve a close or eligibility error rather than treating the attempted action as a payout.