Edit booking guest details and identity in Ops Mobile

Steps

1. Open the exact booking from Front Desk and select Edit. Update available guest details, special requests and permitted stay dates/occupancy, then Save guest/stay changes. Wait for Guest details saved.

2. Open Identity after saving guest changes. To reuse an existing verified ID, search the guest's name/email and optional DOB, inspect the matching record and select the correct identity result.

3. To add or replace an image, enter optional DOB and ID expiry YYYY-MM-DD, choose Choose file or Use camera, and grant the requested photo/camera access.

4. Choose Upload ID or Replace ID and confirm the prompt. Check the refreshed identity status and match information. ID verification does not complete check-in; return to the booking overview for the separate check-in step.