Steps

  1. Open F&B → Workspace → Payments and choose Receipts → Match receipts.

  2. Find the provisional receipt and review its linked payment and current status. Check the underlying collection before changing reconciliation state.

  3. Choose Reconcile for the eligible row and wait for the refreshed result. The current action supplies the recorded reconciliation reference; there is no separate reference-entry form on this row.

  4. Verify the row shows reconciled and investigate any error or remaining unmatched payment. An offline queued reconciliation still requires successful synchronisation.