Steps

  1. Open Bookings from the main navigation, select the service booking view, and choose Calendar. Select the relevant date window, venue/resource filters and booking.

  2. To reschedule an existing booking, drag its calendar entry to the intended time/day or venue position. Wait for Rescheduling booking... to finish and check the resulting start, end and venue; conflicts can reject the change.

  3. Open Details and use the offered status action as the event happens: confirmed, checked in, in service, completed, no show or cancelled. Review the refreshed status and timeline after each action.

  4. For a cancelled booking, inspect its cancellation/refund panel. Closing or cancelling the booking does not establish that a payment refund has completed.

  5. For a precise date or venue change, use Details → Edit and follow Edit an existing service booking. Completed, cancelled and no-show bookings cannot be rescheduled.