Review the saved pricing change and its separate channel publication result before deciding whether to undo it. You need an online connection; undo also requires permission to manage PMS settings.

Steps

  1. Open Rates & Availability → Rate plans, select the plan and expand Change history.
  2. Review the recorded changes and before/after values. Compare the affected room types, dates and settings with the change you intended.
  3. Check the publication status separately from Configuration saved locally. Queued, accepted, partial and failed statuses describe distribution processing; they do not confirm the live state of every booking channel.
  4. Choose Review undo for the intended change, inspect the reversed before/after values, then Undo this change, or Cancel to leave it unchanged. Review the resulting receipt. Undo is unavailable when the current configuration conflicts with the original saved result or the change was already undone.
  5. If undo is unavailable, review a new explicit change through Edit plan or Edit prices & restrictions, preview it and apply only the intended correction.
  6. If the receipt says plan details require setup sync, open Distribution Hub and complete the relevant structure sync. Check publication results after an undo too.

Activity or sales-scope changes can affect future configured channel dates beyond the visible calendar. Historical channel events are observations, and absent evidence means the channel state is unknown.