Steps

  1. Open Access Control → Staff Access. In Approval queue and history, choose Pending and review the staff member, requested scope and requester.

  2. An administrator, GM/owner or manager with permission to issue door access can choose Approve or Reject. Wait for Approval decision applied, then review the updated request and assignments.

  3. To remove an assignment, locate it in Active staff assignments and use Details to check its staff member, validity, credential and room or zone scope.

  4. Choose Revoke only for the intended assignment, then wait for the assignments list to refresh. Review its credential and audit history afterward.

Removing a Staycore assignment is not proof that an offline physical card has been blocked on every door. Follow the supported card cancellation or lost-card process and confirm the required physical lock action.