Doors and access
Find step-by-step guidance for doors and access.
Add or edit an access point
Add or edit an access point.
Approve or revoke staff access
Approve or revoke staff access.
Configure staff access validity windows
Configure staff access validity windows.
Correct a door lock’s recorded location
Correct a door lock’s recorded location.
Create an access zone
Create an access zone.
Decommission or delete a lock record
Decommission or delete a lock record.
Edit or remove access zones and points
Edit or remove access zones and points.
Encode and verify a hotel access card
Encode and verify a hotel access card.
Inspect a credential and its access history
Inspect a credential and its access history.
Investigate a door-access or payment discrepancy
Investigate a door-access or payment discrepancy.
Issue a guest mobile key or prepare a key card
Issue a guest mobile key or prepare a key card.
Issue staff access or request approval
Issue staff access or request approval.
Map rooms and zones to door access
Map rooms and zones to door access.
Provision a room smart saver
Provision a room smart saver.
Provision or replace a door lock
Provision or replace a door lock.
Reconcile an interrupted lock setup
Reconcile an interrupted lock setup.
Retire a room energy-saving device
Retire a room energy-saving device.
Review occupancy activity and findings
Review occupancy activity and findings.
Run door lock diagnostics or card setup
Run door lock diagnostics or card setup.