Steps

  1. Select the property and open Rooms & Service → Housekeeping. This workspace requires the Housekeeping feature and permission to manage housekeeping access.

  2. Find the room and choose Assign. Select Housekeeper, then Assign Task. Verify the assigned task and staff member on the room card.

  3. When cleaning begins, choose Start to mark the room in progress. Review guest preferences and occupancy before entering the room.

  4. Once cleaning is finished, choose Mark Clean. This updates the cleaning state; perform inspection separately when releasing the room.

  5. Choose Inspect, complete every displayed checklist item, then choose Release Room. The release is blocked if the checklist is incomplete. Review the room's refreshed state before handing it back to Front Desk.