Update an existing wake-up call and check whether the hotel has accepted the change.

Steps

  1. On the TV, open Services → Browse hotel services → Check recent services and select your wake-up call. On your connected phone, open the existing Wake-up call request.
  2. Check the Current wake-up time and hotel time zone.
  3. Choose Change wake-up time, select the new date and time, then Review wake-up change.
  4. Review the proposed time, accept the confirmation, and choose Confirm wake-up change.
  5. Check the updated request. If the result is unclear, choose Check wake-up change before requesting another change.

The request shows the revised wake-up time after the change is confirmed. Contact reception if the hotel has already taken the call or the change is no longer offered. Follow other service requests from their existing request details to check their progress.