Find and export an order audit

Steps

1. Open F&B → Workspace → More → Order history and select the dates and outlet.

2. Use Search orders, Order status and Payment to find the record. Open More filters for station, service mode, staff member, issues and Date basis; choose Selected date range or Business day as needed.

3. Open the order and review its items, payments and service history. For Charged to room, check the guest folio for the remaining balance. A completed restaurant order does not prove that the guest paid the folio.

4. Choose Download orders for CSV, or open More for the JSON export, and check the active filters. Exporting an audit does not settle or refund an order.