Steps

  1. Open the reservation or stay. Use Move room in its management actions, or Edit reservation → Change room from Bookings.

  2. Choose Target room type, Target rate plan and Target room. If no rate plan is offered, the destination type needs an eligible linked or priced rate plan.

  3. Select Payment handling from the choices your role is offered and enter Move reason.

  4. Choose Preview. Compare Current, Target, the totals and Collectable delta before committing.

  5. Choose Apply move. If the target selection changes, preview again before applying. Review the resulting room assignment, financial difference and any pending payment or waiver approval; a pending approval is not a completed move.