Requires website experience management. Selling/settlement and capacity remain controlled by the experience/service application.

Steps

  1. Open Public experience operations → Programme and use Add film or event. Select event/cinema, enter title, URL slug, summary/description, cover and currency; add operation/rating for cinema or location for an event.

  2. Save the definition, then Edit details if corrections are needed. Publish makes it available; Make draft withdraws the definition from publication.

  3. Choose Add date, enter Starts, Ends, Capacity and the applicable Service catalog item UUID, then Save date. Review property timing and capacity before sales.

  4. Choose Add ticket class for the date. Enter code, name, price, optional class capacity and maximum per order. Set sales open/close when needed and save.

  5. Use Edit date or Edit ticket class for changes, checking state/availability and existing sales. A cancelled or sold-out occurrence is different from an inactive ticket class; verify the intended guest-facing outcome.