Coordinate the removal of a room energy-saving device with the property’s installer.

Steps

  1. Select the property and locate the affected record. Check its latest status and activity before requesting a change.
  2. Ask your property administrator or Staycore Support to arrange the change. Include the property, room, device, and planned retirement date.
  3. Review the proposed change with the administrator and confirm the exact records and scope. The installer must complete and confirm the physical reset before the device is removed from service.
  4. After the change, confirm the device is retired and review any separately planned door-lock replacement.

Keep passwords, payment-card details, and private guest access links out of your support message.