Review occupancy activity and findings

Steps

1. Open Rooms & Service → Occupancy Intelligence for the correct property.

2. In Recent Activity, compare the room's physical actions, latest event and evidence status with PMS status. Check collection freshness and use Refresh when needed.

3. For historical review, open Daily Audit, choose From and To or a date preset, and inspect the evidence and coverage. Use CSV or JSON only when you need an export of that selected period.

4. In Findings, open Evidence and review history. Authorized reviewers can Acknowledge, add a Review note, or Resolve with note. Wait for the finding to refresh and check its new status.

The displayed times use the property timezone. Recorded stay occupancy remains authoritative; remote or uncertain events are excluded from physical presence evidence. Missing or stale collection is not proof of an empty room. Review actions depend on your role and do not alter the recorded stay.