Steps

  1. Select the property and open F&B → Order Hub. Select POS outlet and the operator, enter that operator's four-digit Sales PIN, and use Unlock POS if it has not unlocked automatically.

  2. Confirm that the outlet is configured for Direct Sale. Choose menu items, complete any required choices, and review their quantities and the bill total, tax, discount and tip.

  3. After receiving payment, choose Take payment, select Cash, POS, or Bank transfer, and record the shown total. Add the payment reference when available; recording a POS payment does not authorise a card terminal transaction.

  4. Wait for Payment confirmed. Order completed. or the applicable queued-offline status. Use Receipt after the receipt becomes available. A locally queued payment still needs successful synchronisation.

  5. Use Lock POS when handing the terminal over. The app login and the accountable POS operator are separate selections.