Connect the number your property uses for guest messages and WhatsApp campaigns.

Steps

  1. Select the property and open Engagement → Settings → WhatsApp engagement. Set up WhatsApp opens the same section.
  2. Check the property name and existing number. Enter Property WhatsApp number, including its country code, and confirm that you are authorised to use it.
  3. Choose Request WhatsApp setup. Follow the instructions from the Staycore setup team to authorise the connection.
  4. Choose Refresh setup status and wait for the number to show as connected before enabling follow-ups.
  5. Review the balance under WhatsApp Messaging and add credit when needed.

Use a number assigned to this property. To replace an existing connected number, contact Staycore Support so the change can be coordinated with your team.